FAQs

Frequently Asked Questions (FAQs)

General Questions

Q1: What services does Online Biz Expo offer?
A: We specialize in graphic design, digital printing, and large-format printing. We also provide print-on-demand services for various materials, including business cards, brochures, banners, stickers, T-shirts, and more.

Q2: Where is Online Biz Expo located?
A: Online Biz Expo is located in Jamaica. We proudly serve local and international clients, including businesses in the USA.

Q3: How can I contact Online Biz Expo?
A: You can reach us by phone at 18765578804, email us at essentialonline.business@gmail.com, or fill out the contact form on our website. We’re always happy to assist!

Design and Printing Questions

Q4: Do you offer custom graphic design services?
A: Yes! Our talented design team can create custom designs tailored to your brand, including logos, marketing materials, and promotional items.

Q5: What types of materials and finishes do you offer?
A: We provide a wide range of materials and finishes, from standard paper to luxury stock, and options like gloss, matte, embossing, and foil stamping.

Q6: Can you handle bulk printing orders?
A: Absolutely! We have the capacity to handle orders of all sizes, whether you need a few prints or a large bulk order.

Q7: What file formats do you accept for printing?
A: We accept most standard file formats, including PDF, JPEG, PNG, and AI. If you’re unsure about your file format, contact us, and we’ll help you prepare your files.

Shipping and Delivery Questions

Q8: Do you deliver locally in Jamaica?
A: Yes, we offer delivery services across Jamaica. You can also pick up your orders directly from our studio.

Q9: Do you ship to the USA?
A: Yes, we ship to the USA. Shipping fees and delivery times vary based on the order size and location.

Q10: How long does it take to complete an order?
A: Turnaround times depend on the complexity and size of the project. Standard print orders typically take 3-5 business days, while custom or bulk orders may take longer. Contact us for a more accurate timeline.

Pricing and Payment Questions

Q11: How do you determine pricing?
A: Pricing depends on the type of service, materials, quantity, and complexity of the design. Contact us for a detailed quote tailored to your needs.

Q12: What payment methods do you accept?
A: We accept cash, credit cards, and bank transfers. Payment terms will be discussed during the order process.

Q13: Do you offer discounts for bulk orders?
A: Yes, we provide discounts for large orders. Contact us for more details.

Customization Questions

Q14: Can I see a sample before printing my full order?
A: Yes, we can provide digital proofs or physical samples (at an additional cost) to ensure you’re satisfied with the design and quality before proceeding.

Q15: Can I provide my own designs for printing?
A: Absolutely! If you have a design ready, simply send it to us in a compatible format, and we’ll take care of the rest.

Other Questions

Q16: Do you work with businesses of all sizes?
A: Yes! Whether you’re a small startup, a local shop, or a large corporation, we’re here to help with all your design and printing needs.

Q17: Do you offer eco-friendly printing options?
A: Yes, we provide eco-friendly materials and inks for clients looking for sustainable printing solutions.

Q18: Can you help with marketing and branding materials?
A: Definitely! We can design and print everything from business cards and flyers to large-scale banners and vehicle wraps to promote your brand effectively.